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BrainCert Platform Overview and FAQs
What is the difference between E-Learning Platform and Enterprise LMS?
How do I get support?
How about the safety of my data?
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Student Topics
How do I enroll in a private course, test or a live class?
How do I contact an instructor on BrainCert?
How do I download receipt for my course, test or live class purchase?
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E-Learning Platform
How to create professional certificates for courses and tests using our newly re...
How to use Teacher Accounts?
How to create Teacher Accounts?
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Login & Registration
I can't reset password when I use Facebook connect for creating my account with ...
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Premium Accounts
How do I cancel or change my plan?
How do I update my credit card on file for BrainCert platform subscription?
How can I customize the premium plan offered?
How do I get billed?
How can I pay?
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Accepting Payments
Creating Shopping Cart and Discount Coupons
Setting up Subscriptions and Recurring Payments for your courses, tests and live...
How to accept INR (Indian Rupee) payments using Payumoney
How do I setup Stripe or PayPal to accept payments
Resolving PayPal Errors during checkout
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Content & Media Publishing
Why do I get 'Error loading media: File could not be played' error when playing ...
Why do I get 'content is under moderation status' error message when uploading f...
How do I upload contents?
What is the best way to convert my videos?
What are the different types of document formats that I can upload?
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Courses
How to enable a course lecture for 'Free Preview'
Using course notifications to trigger emails based on actions
Creating chapters and lectures for your course
Setting up course and lecture completion rules
How do I add live class to my course?
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Tests & Assessments
Allowing students to 'Pause' and 'Resume' test session
Test Delivery Settings - Randomization, and Number of Questions
Bulk import test questions from a CSV file
How do students access instructor feedback on open-ended questions?
Scoring open-ended questions manually
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Virtual Classroom
How to improve virtual classroom performance in Chrome browser for presenter?
Can I embed Virtual Classroom app in a web page using IFrame?
[API] Recording notification and webhook
[API] Setting up recording webhook and e-mail notification
Selecting a data center location for the best virtual classroom experience
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Enterprise LMS
[LMS] E-mail template to customize password reset e-mail
[LMS] Adding Zopim chat by Zendesk extension
[LMS] Setup Facebook Pixel analytics tool extension
[LMS] Assigning courses to 'categories' and switching to the advanced course cat...
[LMS] How to create professional certificates for courses and tests using our ne...
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